EarMart Hearing Solutions
We’re Here to Support Your Hearing Journey
At EarMart Hearing Solutions, customer care does not end after purchase. Our Support Center is designed to provide ongoing technical assistance, service guidance, and hearing care solutions to ensure your hearing aids perform optimally for years.
Whether you need troubleshooting, servicing, warranty assistance, or product guidance, our expert support team is ready to help.
Our Support Services
🔹 Hearing Aid Troubleshooting
- Device not turning on
- Low or distorted sound
- Whistling / feedback issues
- Bluetooth connectivity problems
- Charging or battery concerns
Get step-by-step guidance from certified professionals.
🔹 Repair & Servicing
We provide:
- In-house diagnostics
- Professional cleaning and maintenance
- Receiver and tubing replacement
- Software reprogramming
- Battery door and component replacement
Turnaround time is fast and reliable.
🔹 Warranty Assistance
Our team helps you with:
- Manufacturer warranty claims
- Service documentation
- Replacement policies
- Extended warranty options
We ensure a smooth and transparent process.
🔹 Product Support
We support leading global hearing aid brands including:
From programming adjustments to feature explanations, we provide complete product assistance.
Remote & In-Clinic Support
We offer:
✔ In-clinic service appointments
✔ Remote guidance via phone/video
✔ After-sales consultation
✔ Performance fine-tuning sessions
Our goal is to keep your hearing performance clear, comfortable, and reliable.
Hearing Aid Care Tips
To increase device lifespan:
- Clean your device daily with a dry cloth
- Store in a dry box overnight
- Avoid moisture and extreme heat
- Replace wax guards regularly
- Charge fully before use
Proper maintenance reduces repair frequency and enhances sound clarity.
Contact Our Support Team
Customer Care: 9112717179
Service Hours: Monday to Saturday | 10:00 AM – 7:00 PM
Email: hr@earmart.in